Bestone FAQ
Can you do custom service?
Yes, we are professional ODM&OEM manufacturer, customize per original image or sketch, also provide clients professional advices.
Can you brand private logo?
Yes, we do rubber logo, laser logo, woven logo, silk print logo and etc.
How to make payment?
We accept T/T, PayPal, L/C and so on.
Can you sample before start bulk production?
Yes, can make development samples first, usually start bulk order directly and make pre-production samples for approval before bulk production as to small trials.
Why charge sample fees?
We do OEM, haven’t stocks, have to experience below process before a sample is made up.
- Analyze and Verifythe practicability of the new design
- Purchase various raw materials by cash
- customize the details on the raw materials by sublimation, plate and etc.
- Inspect sample materials and create paper pattern
- make up the sample
- Inspect the finished samples and send out by courier.
We return the sample charge when it’s ordered in the future with certain quantity.
What’s the next step after make payment?
- We pass specific order information to correlative departments
- Get the bulk raw materials ready in 15 days usually, we will get the raw materials approved by clients.
- Start bulk production and inform clients in the meanwhile.
- Inspect the cargo and do packaging, inform clients the shipment time
That is, we take care of all the work rigorously after clients confirm order details and make payment.
How to assure product quality?
Make up pre-production sample for client approval as the standard of the bulk cargo, do quality inspection during the whole process from raw material, bulk production, packaging to shipment, each QC station control the quality of each procedure. We take full responsibility for any quality issues after shipment.
Delivery
7-15 days lead time for samples and 25-45 days for bulk production, depends on specific order quantity and production schedule.